Privacy Policy
Saafara respects your privacy and is committed to protecting the personal information you provide when using Saafara.com. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, create an account, contact us, or use our services.
Information We Collect
We may collect information you provide directly to us, including your name, billing address, shipping address, email address, telephone number, account information, order details, and messages submitted through our contact forms.
We may also collect certain technical information automatically, such as your IP address, browser type, device information, pages visited, and website activity through cookies and similar technologies.
Orders and Payments
When you place an order, your payment information is processed securely by our third-party payment providers. Saafara does not directly store your complete credit or debit card information.
Depending on availability and your device or browser, payment methods may include major credit and debit cards, PayPal, Apple Pay, and Google Pay.
Shipping and Order Fulfillment
We use the information you provide to process, fulfill, and ship your orders, communicate with you about your purchase, and provide customer service. Necessary order and shipping information may be shared with shipping carriers and service providers involved in fulfilling your order.
Customer Accounts
If you create a Saafara customer account, we use your account information to provide access to your order history, account details, and other account features. You are responsible for keeping your account password confidential.
Contact Forms and Email
When you contact Saafara through our website, we may collect your name, email address, subject, and message so that we can respond to your inquiry. We may also send transactional emails related to your orders, account, or customer service requests.
Cookies and Website Analytics
Saafara.com may use cookies and similar technologies to help the website function properly, remember preferences, understand website traffic, improve site performance, and support ecommerce features.
How We Share Information
We do not sell your personal information. We may share information with trusted service providers when necessary to operate our website, process payments, fulfill orders, provide shipping, send emails, prevent fraud, analyze website performance, or comply with legal obligations.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information. You may contact us to make a privacy-related request.
Children’s Privacy
Saafara.com is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or legal requirements. Updates will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, contact:
Saafara Herbal Teas
Email: info@saafara.com
Phone: +1 415-290-0825